CUSTOMER BANKING REGULATION PROSPECTS IN THE CONDITIONS OF FINANCIAL TRANSFORMATION

UDC 336
DOI: 10.36871/ek.up.p.r.2021.11.05.018

Authors

Madina Z. Ershtukaeva,
Moscow State Institute of International Relations (University) Ministry of Foreign Affairs of the Russian Federation, Moscow, Russia

Abstract

The paper examines customer banking and the prospects for regulation in the process of financial transformation. The drivers of financial transformation identified and substantiated. The activity of the regulatory bodies of the banking sector in direct interaction with the mega-regulator (the Central Bank) analyzed. The regulatory changes concerning the banking industry and the problems of the implementing process that arise with them are considered. In conclusion, the author proposed: to determine the banking regulatory agenda; carry out consistent implementation of new rules (standards), and analyze the conse-quences of their implementation; monitor and adapt to the risks posed by the financial transformation in the context of Covid-19.

Keywords

financial transformation, banking sector, customer service, regulation, mega-regulator, Cen-tral bank, activities of regulatory bodies, monitoring, risks.