UDC 316.354.2
DOI: 10.36871/ek.up.p.r.2022.04.03.023

Authors

Aleksei P. Sokolov,
Dmitrii A. Semenov,
Plekhanov Russian University of Economics, Moscow, Russia

Abstract

The problem of interaction of State authorities with the civilian population has existed since the beginning of the formation of States and the centralization of justice. The dissemination of laws, the maintenance of state records, the collection of taxes – the state performs these functions by informing citizens through the mass media or point-by-point.
The article analyzes specific examples of the interaction of the population with the state authorities on the example of the tax authorities of the Russian Federation. The objectives are a comprehensive analysis of the methods of interaction of public authorities with citizens, the choice of optimal methods and ways for tax authorities to inform individuals and legal entities of the Russian Federation.
The methods of observation and statistical analysis were used in the study. Analysis of the interaction of public authorities with individuals and legal entities led to the conclusion that it is necessary to accelerate the pace of transition to electronic document management, as well as amendments to the regulatory framework regarding the acceptance of electronic documents by legal entities.

Keywords

digitalization, document management, state body.