ANALYSIS OF THE PROCESS OF KNOWLEDGE PRESERVATION BASED ON THE VALUE CHAIN. STAGE OF VALUE FORMATION

UDC 331.103.15
DOI: 10.36871/ek.up.p.r.2022.09.02.007

Authors

Alla G. Zinchenko,
Sergey B. Sorokin,
Elena L. Neznakhina,
Nizhny Novgorod State Technical University named after R. E. Alekseev, Nizhny Novgorod, Russia
Aleksandr S. Firsov,
JSC Atomenergoprom, Moscow, Russia

Abstract

The preservation of critical knowledge has become a serious problem for modern organizations. Today there is no universal and widespread method of preserving knowledge.
To manage this process, it is necessary to determine which knowledge needs to be preserved. To do this, it is important to identify the causes of the loss of knowledge and assess the risks of the organization arising from such a loss. It is advisable to manage the preservation of knowledge on the basis of a value chain.
The article presents the structure of the processes of the “Value formation” stage within the value chain of the knowledge preservation process. The implementation of such processes makes it possible to identify the knowledge that needs to be preserved and to prioritize the appropriate management actions.

Keywords

critical knowledge, value chain, processes, retention, loss, knowledge loss risk, knowledge criticality criteria