UDC 65.011.12
DOI: 10.36871/ek.up.p.r.2023.05.01.013
Authors
Vladimir. V. Velikorossov,
Vladimir M. Kiselev,
Igor A. Kokorev,
Andrey L. Poltarykhin,
Sergei A. Filin,
Russian University of Economics named after G. V. Plekhanov, Moscow, Russia
Abstract
The purpose of the article is to develop proposals for improving business processes in the organization. The methodological basis is a systematic approach, methods of system-functional, comparative, economic and statistical analysis. We analyzed trends in technologies that support business process reengineering, existing methods for modeling business processes, classification of business processes, methods for improving business processes. Recommendations are made to identify key performance indicators that will help the company see if the business processes of the company and employees meet the right criteria. It is concluded that each organization may have its own way of measuring efficiency and improving business processes, but economic and financial indicators are more accurate and reliable.
Keywords
business process, improvement methods, performance measurement, business process modeling, classification
