UDC 338.242
DOI: 10.36871/ek.up.p.r.2024.07.02.008
Authors
Lubov V. Khoreva,
Artur V. Kuchumov,
Asan N. Niyazov,
St. Petersburg State University of Economics, St. Petersburg, Russia
Ilya V. Bogrov,
St. Petersburg University of Management Technologies and Economics,
St. Petersburg, Russia
Abstract
The article reflects the classification of crises according to the nature of the occurrence of risks for a commercial company, and compiles general types of crisis phenomena. The elements of crisis phenomena are considered and definitions of the functions of crisis management are given. The article reveals the concept of “crisis” in the framework of ensuring crisis management at a commercial enterprise, reflects a detailed algorithm for consistently overcoming a crisis phenomenon.
Keywords
management decisions, crisis management, management, crisis, commercial enterprise, service sector.

