UDC 339.13

Authors

Tserendorj Khureltulga,
Member of the Temporary Scientific and Creative Group, Logistics and Marketing Department, Financial University under the Government of the Russian Federation Ulaanbaatar, Mongolia
T. P. Gorelova
Candidate of Economic Sciences, Associate Professor, Logistics and Marketing Department, Financial University under the Government of the Russian Federation, Moscow, Russia

Abstract

Relevance. The pandemic-2020 and the dynamic development of e-commerce caused by it affected all the company's business processes, which were manifested in new principles, strategies, marketing tools and management approaches. It is important to study the process of improving the marketing activities of the Word pandemmi in order to maintain a leading position in the market.
The purpose and objectives of the study. To study the process of organizing the marketing activities of a commercial organization, the factors that influence business processes and the transformation of management decisions. To determine the principles for improving the organization of marketing activities of a commercial organization; to formulate proposals for the development of marketing activities in the context of a pandemic.
Conclusion. The article considers the peculiarities of changes in marketing activities in the context of a pandemic, studies the factors affecting marketing activities, shows the dynamics of e-commerce development, changes in consumer behavior, methods and forms of the company's work in the conditions of a crisis. An organizational structure of marketing is proposed that reflects the expanded functionality of marketing activities and a marketing plan is formed, taking into account the strategic goals formed in the conditions of the pandemic.

Keywords

organization of marketing activities, commercial activities, improvement of marketing activities, business processes, pandemic.