V. V. Filatov,
Doctor of Economics, Associate Professor, Professor of the Department of Commerce and Service, Kosygin Russian State University, Moscow, Russia
V. V. Bezpalov,
Doctor of Economics, Associate Professor, Professor of the Department of National and Regional Economics, Russian University of Economics. G. V. Plekhanova, Moscow, Russia
E. E. Alyonina,
Candidate of Economic Sciences, Associate Professor, Head of the Department of Management, Moscow Polytechnic University, Moscow, Russia
A. L. Zolkin,
Candidate of Technical Sciences, Associate Professor of the Department of Computer Science and Computer Engineering, Povolzhskiy State University of Telecommunications and Informatics (PGUTY), Samara, Russia
The article considers benchmarking as a tool for achieving competitive advantages at industrial and service enterprises of the automotive industry in modern socio-economic conditions. The successful experience of using benchmarking by General Motors, Deere corporations is analyzed & Company, Hewlett-Packard, Ford, as well as several cases of successful benchmarking at industrial and service enterprises of the Russian automotive industry.
benchmarking, management tool, competitive advantage, industrial (service) enterprise, automotive industry.